Tunie's makes shipping easy!

Just order $100 or more and your order ships free via UPS ground or USPS priority mail anywhere in the continental United States as long as it weighs less than 10 lbs. We also offer an array of expedited delivery methods. Orders placed before 2 PM E.S.T. will ship the same day (backorders excluded).

Domestic Shipments (48 States)

Free shipping on orders over $100 applies to orders that weigh less than 10 lbs when fully packaged and that are being shipped to an address within the continental 48 United States. This excludes Hawaii, Alaska, the Virgin Islands, Puerto Rico and all international destinations. For orders over $100 that weigh over 10 lbs please see the flat rate shipping chart below. These rates are based on UPS ground or USPS priority mail shipping, at Tunie?s discretion. Additional charges will apply to alternative or expedited shipping methods.

For all domestic orders that are less than $100, a flat shipping charge of $9.95 will apply for packages that weigh less than 10 lbs fully packaged. For orders that are less than $100, but weigh more than 10 lbs please see the flat rate shipping chart below. These rates are based on UPS ground or USPS priority mail shipping, at Tunie?s discretion. Additional charges will apply to alternative or expedited shipping methods.

Order Processing

Tunies.com processes orders 5 days a week. Please allow 24 hours for order processing after you have placed your order. We will ship all our orders standard by either UPS Ground or USPS First Class Mail, standard delivery time is 2-10 days depending on location. For faster processing and delivery you can have your order shipped:

• * UPS 3-Day Select (3 business days + 1 day for order processing)
• * UPS 2nd Day Air (2 business days + 1 day for order processing)
• * UPS Next Day Air Saver (1 business day + 1 day for order processing)

*Additional fees apply for faster delivery methods.

All items are shipped with a verified UPS or USPS tracking number for online tracking and delivery confirmation. Orders placed after 2 PM (EST) may not process until the next business day. Orders received over the weekend may not process for shipment until Monday morning. UPS does not deliver packages on Saturday and Sunday. USPS may delivery your package on a Saturday. Both do not deliver on national holidays.

Orders to Alaska, Hawaii, Puerto Rico, Guam and the US Virgin Islands are shipped based on USPS real-time costs depending on the weight of the package, delivery method and final destination.

Business Days In Transit From Us To You:

(When UPS Ground is used as shipping carrier)

Service Map colors may vary due to differences in hardware and software. This map is a general representation of UPS Ground transit times.

PLEASE NOTE: Packages less than 1 lb may ship via USPS First Class Mail when our Standard Shipping method is chosen. In some instances your order may ship in multiple shipments (due to product availability) if standard shipping is selected, we may use either carrier for each shipment, if this is the case we will always contact you beforehand. It is important you include an address that can receive both UPS and USPS deliveries.If you have a PO Box please provide your physical address as well as the PO Box or choose Priority Mail shipping to ensure your package is deliverable.

Orders shipped to Alaska, Hawaii and Puerto Rico are subject to additional charges. International orders are also subject to additional charges. If ordering online, your charges will appear upon checkout. You will be notified of any fees that do not conform with our regular or free shipping policies. If you'd prefer to call Customer Service to place your Alaska, Hawaii, Puerto Rico or international order, a representatives will gladly assist you:
1.800.645.0940.

*Additional charges will be applied if the delivery address is incorrect, if the package needs to be forwarded to a different location, if the package is refused or unable to be delivered.

APO Addresses : We must ship via USPS to all APO addresses. Shipping costs are based on package weight.

Insurance Fees : There may be an additional charge to a high value package during transit. We will contact you if this is the case and you may opt out of the insurance at your risk and discretion.

International Shipments

U.S. Territories & Canada

Tunies.com currently ships domestically to the United States including Alaska, Hawaii, Puerto Rico, Guam and the US Virgin Islands. We also ship direct from our store to Canada.

Canadian orders are shipped via USPS Priority Mail International which can take approximately 1-3 weeks for delivery. Additional delivery options may be available for an increased cost. Orders to Canada can be shipped through USPS International Priority Mail to Canada. USPS mail is delivered via Canadian Post (Max. 66 lbs.). As always customers outside the United States may be subject to additional fees and charges. We ask that you please be aware of local custom and importation laws. Any additional charges for customs clearance must be paid by you.

International Return/Exchange/Damage Policy

Tunies.com cannot be held responsible for packages that do not arrive or arrive with damages as this can occur during the inspection at customs. Our customers must be aware of ingredients prohibited from entering their country (learn more here:
http://www.internationalcheckout.com/vitamins/vitamins.html).

If you would like assistance placing your order, please contact our customer service at
1.800.645.0940.

Customer Service Hours: 10 am-5pm PST:

To check the status of your order or track your package, please log in to your Tunies.com account.

International Shipping Questions:

Which countries are eligible for international shipping?

International shipping is currently available WORLDWIDE from Tunies.com. We will ship to all countries around the world. For shipments within the United States, Canada and APO/FPO addresses, please visit our Domestic Shipping section.

Can I check the status of my international order?

To check the status of your order or track your package, please log in to your account.

Who should I contact about my International order questions?

We will be happy to assist you with any questions regarding your order. All inquiries should be directed to our phone support at 1.800.645.0940.

How much will it cost to ship my order to my country?

All international shipments will be charged based on the weight and destination of their order. Free shipping DOES NOT apply to international orders. Customers outside the United States may be subject to additional fees and charges. We ask that you please be aware of local custom and importation laws. Any additional charges for customs clearance must be paid by you. Customs policies vary widely from country to country; you should contact your local customs office or tax authority for information specific to your situation. Additionally, when ordering from Tunies.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Before you place your order, please be sure of your local customs laws concerning the shipment of dietary supplements. We cannot be held responsible or accountable for any taxes, duties, tariffs or any quarantine fees or package warehousing fees assessed by your local customs office. In addition, your credit card will be charged the extra shipping costs incurred byTunies.com to retrieve your package. You will only be credited for merchandise when the package is returned to us in the same condition it was sent.

Refunds, Exchanges and Returns

All unopened items can be returned within 14 days of receiving your purchase, with the exception of markdown items which are final sales. Please contact us for a RMA # before shipping products back to Tunie?s. Upon receipt and inspection of the returned products we will credit you the product(s) in the same method of payment for that particular invoice, minus original shipping charges. Any closeout or markdown item(s) purchased by phone or online are final sale(s), no return(s). Any shipping charges paid by customer on initial order will not be included with product refund(s)

We are not able to accept returns on products after 14 days.

Instructions:

1. Contact Tunie?s for a RMA #.

2. Place items you are returning in sturdy packaging. Make sure all items are packed tightly and securely. We are not responsible for breakage or spoilage during shipment of returned items.

3. Make a copy of the purchase order that was enclosed with your original order, highlight the items you are returning, and place the copy in the box with the products.

4. Mail products to Tunies ? Returns 5651 Coral Ridge Drive, Coral Springs FL 33076.

5. Products must be mailed by the exact same shipping method that you received them, and include cold packs if the product requires.

6. You will be contacted within 2 business days of receiving the package with credit information.

Our Confidence is Your Confidence

Our Confidence is Your Confidence We want you to be confident in buying from us. And to get there, we have to be pretty sure of ourselves. That?s why Tunies puts so much effort into carefully screening products to insure that they use only natural, high-quality ingredients, that organic products are certified, that vitamins and supplements are of maximum potency, and most of all, that every product we put on our shelves WORKS. If we have any doubts that a product will not improve the health and well being of our customers, then we will simply not stock it.

This is our promise to our customers.

Shipping Return Policy

We strive to make our online shopping as convenient and hassle-free as possible, and we offer full refunds, including shipping, for any items that arrive damaged or defective. Customers will be responsible for shipping on all other returned items.

Tunies will offer full refunds for any items that are returned unopened and in original packaging. Customers will be reimbursed in the same manner in which they paid (i.e. credit card, debit, or cash). For opened items that are returned, Tunies will offer store credit.